Zoya ‘Elodie’ Zoya

Fast Shipping and Professional Packing

Our long-standing partnership with UPS FedEx DHL and other international carriers lets us offer a range of shipping services. Our warehouse personnel will pack all goods to our exacting requirements. The goods you send us are checked thoroughly and secured properly prior to shipping. We deliver to thousands of clients every day from all over the world. This is an indication of our dedication to being the largest online retailer globally. Warehouses and distribution centers can be located in Europe as well as the USA.

Note: Orders with more than one item are assigned a processing time in accordance with the item.

We will inspect each and every one of the items ordered before shipping. Currently, most orders are delivered within 48 hours. The delivery time varies between 3-7 days.

Returns

We are not able to control the inventory in our warehouse and factory. Stock levels can fluctuate at any moment. Please understand it may happen that your order will be out of stock after your order has been made.

Our policy is valid for a period of 30 days. If it's been more than 30 days since you bought the item We're sorry to say that we can't offer you a full exchange or refund.

Your item must be in the original packaging and not be used. It must also be in the original package.